Frequently Asked Questions (FAQ)
1. What is your platform, and how does it work?
Our platform helps businesses send email newsletters, promotional campaigns, and transactional emails. You can collect subscribers, design emails, and send them reliably using piegon.
2. How do I sign up for your service?
Click on the “Sign Up” button on our homepage and follow the steps to create an account.
3. Do you offer a free trial?
Yes, we offer a free option for all new users to explore our features.
4. Can I use my own email templates?
Absolutely! You can upload your custom HTML templates or use our drag-and-drop editor.
5. Can I collect subscribers from my website?
Yes! Use our widgets to embed subscriber forms directly on your site.
6. Can I cancel my subscription at any time?
Yes, you can cancel your subscription anytime from the account settings page.
7. What payment methods do you accept?
We process payment through our partner creem. If you want to pay via paypal, contact me at [email protected]
8. I’m having trouble with my account. What should I do?
Please reach out at [email protected]