Privacy Policy

Effective Date: 20/12/2024

Piegon (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy (“Policy”) outlines the types of personal data we collect, how we use and protect that data, and the rights you have in relation to your personal data. By accessing or using our services (“Services”), you consent to the terms of this Policy.This Policy has been prepared to comply with global data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and relevant consumer protection laws.

1. Information We Collect

Categories of Data Collected

We may collect and process the following categories of personal data:

• Personal Identifiers: Name, email address and other data.
• Financial Data: Payment information necessary for processing transactions, including billing addresses and payment method details.

We collect this data directly from you during account creation, subscription to our Services, or communications with our support team.

2. Purpose and Legal Basis for Processing

2.1 Purpose of Data Processing

We process your personal data for the following purposes:

• Service Delivery: To facilitate your subscription, deliver newsletters, and provide requested services.
• Customer Support: To respond to inquiries, troubleshoot issues, and ensure the effective operation of our Services.

2.2 Legal Basis for Processing

For users located in the European Union, we process your personal data under the following legal bases in accordance with the General Data Protection Regulation (GDPR):

• Consent: Processing is based on your explicit consent when you register for our Services or subscribe to newsletters.
• Contractual Necessity: Processing is necessary for the performance of a contract between you and the Company, including providing the Services you requested.

You have the right to withdraw consent at any time, which shall not affect the lawfulness of processing based on consent prior to withdrawal.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws and regulations. Upon expiration of the retention period, your data will be securely deleted or anonymized.

4. Disclosure of Personal Data

4.1 No Unauthorized Sharing

We do not sell, rent, or otherwise disclose your personal data to any third parties, except as required by law or with your explicit consent.

4.2 Legal Obligations

We may disclose your personal data to governmental authorities, regulatory bodies, or other third parties if required to comply with applicable laws, subpoenas, or legal processes.

5. Data Security

We employ reasonable and appropriate technical, organizational, and administrative measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

5.1 Infrastructure

Data is stored on secure servers hosted by Amazon Web Services (AWS), employing advanced encryption and intrusion detection protocols.

5.2 Limited Access

Access to your personal data is restricted to authorized personnel who require the information to perform their duties.

6. Your Rights Under GDPR

If you are an EU resident, you are entitled to exercise the following rights under the GDPR:

• Access: The right to request confirmation as to whether your personal data is being processed and to access such data.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of personal data under certain conditions.
• Restriction: The right to request a restriction on data processing in specific circumstances.
• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Objection: The right to object to the processing of your personal data based on legitimate interests or direct marketing.

To exercise your rights, please contact us. We will respond to your request in accordance with applicable laws and within the statutory time frames.

7. Cookies

We use cookies solely for managing user authentication sessions. These cookies do not track or collect additional user data.

Managing Cookies: You may adjust your browser settings to block or delete cookies. However, this may limit the functionality of our Services.

8. Children’s Privacy

Our Services are intended for individuals aged 18 and older. We do not knowingly collect or process personal data of minors under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such data.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Policy at any time to reflect changes in our practices, legal requirements, or other circumstances.

Notice of Changes

Material changes to this Policy will be communicated via email or through a prominent notice on our website prior to their implementation. Continued use of the Services after the effective date of the revised Policy constitutes your acceptance of the changes.

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal data, please contact us:

Email: [email protected]